Mrs. Jones.
Mr. Jones.
How are you?
I'm good.
How are you?
I'm good.
Tell me about Romans.
Romans.
Well, I spoke on Romans last week at emanate.
Romans 4.
You did.
I intended to speak on Romans 5, however, but Romans.
That was a sequel.
Romans 5 starts with one word that messed the whole plan up and that is therefore.
So I had to go back to see what therefore was referring to and then I just ended up
So enjoying Romans 4 that I decided to teach on Romans 4 last week.
So I'll teach on Romans 5 this week.
You did a great job.
Thanks, darling.
I know you're my wife and I should say stuff like that.
But you and I both know I don't say stuff like that because I'm your husband.
I said stuff because it's true.
Thank you, sweetheart.
Yeah.
Um, we did a crazy thing this week.
We took our staff from the school of supernatural life and we went to Nashville
escape.
So fun.
which if you don't know what that is, they seem to be popping up all over the place.
I saw a friend of mine posted something about one in Portland, but basically it's a,
it's not a house, but you go to a building and in the building, like there are four
different rooms and each room is a game and you basically get locked in the room and
you have half, you have one hour to get out by falling a hole to close.
Yeah, puzzles and t-building game.
So we took our staff split ourselves up into two different rooms.
Our small group leaders played one game.
Our school staff are, uh, we played a different game.
And I thought, this is so lame.
I'm just doing it like teamwork and exercise.
They're all even so boring and I always just want to cheat and get it over and
done with, but within about 30 seconds, 30, I was going to say 20 seconds.
I was like, Oh, I am so into this.
This is amazing.
You got so excited.
It was so cute.
And the premise was, at least for our one, we were hired to steal the painting from someone's office.
And first of all, we had to break into their office and then saw the holder clues.
And it sounds lame because I'd heard other people explain it to me, but I can't.
It is so fun.
It is.
It's so I can't overstate how much fun it was.
Like, I mean, it was adrenaline high.
We got out with a minute and 30 seconds to go.
Yeah.
But we did hear that the success rate for the one that we did was only 27%.
So 27% of people who go in actually do it.
Yeah, actually complete it.
That's amazing.
So that's pretty cool.
And it's there.
They're quite clever in that you can't buy any of their stuff, like their stickers
or their shirts or anything unless you actually escaped.

But I did have to say it was a little bit lame.
And because the lady was like, and if you beat it, you get to buy one of our t-shirts.
I'm like, you don't give us a t-shirt.
We have to buy one.
He became eligible to be able to buy one.
But it was awesome.
I'm going to put a link to that in the show notes.
This is big week for food because your air fryer.
Arrived.
I don't know if I'm just getting food cynical in my old age.
And I don't know if it's because you have a Williams and Sonoma shopping addiction.
I do.
in that you buy almost, you know, or you're at least interested in every
gadget. Thankfully, you don't buy every gadget.
I don't buy every guy. I'm not. I wouldn't even say I'm interested in every gadget,
but I'm interested in gadgets that would facilitate the kind of food that I make.
That's the first step in denial, baby.
You're unaware of how addicted you are. But nevertheless, you have a fine collection of
cooking utensils. I do.
And I wasn't sure why we needed an air fryer. And then I was even skeptical that it would work.
but talk us through it. The air fire arrived and it's stinking amazing.  Well, with two huge potatoes, I'd probably do
more like two teaspoons of avocado oil or coconut oil or sesame oil, you know, something with
a high burn temperature and mix it up with some salt, whatever, and just shove it in the air fryer.
And that's the, there's no other oil involved. Like it is taking less oil than when I was baking
it on sheets. And in 15 minutes. And 50 minutes you have crispy, gorgeous fries on the outside that
that are like taste like they're like fluffy potato on the inside.
- Or even if even warm to the temperature,
it needs to cook in 15 minutes.
- Well, that's slightly over exaggeration.
But yeah, we'd still be waiting another 20 minutes
after that for our stuff for sure.
- And then we're not gonna deep fry it.
- No.
But it tastes like it's been deep fried.
I mean, it's just like, oh.
- But then we're experimenting with everything
we can make in the air fryer.
- Yeah, potato wedges.
- Yoga.
(laughs)
- Yoga.
-Well, Alan made bacon in it.
-I'm not sure we're allowed to mention I ate bacon
in case my physician listens to this,
but yes, we made bacon and it was amazing.
-But it's smoked out the house.
-We made sweet potato hash, some fried eggs,
and some maple syrup cured bacon, and it was delicious.
-It was very yummy.
-And I'm not apologizing for that, unless my physician--
-You shouldn't.
-He is, and then I apologize to say I'll never do again.
Oh, I know what I wanted to say.
I wanted to talk about honest roasters.
So I went there for coffee this week
and they make coffee with cashew milk.
And it was amazing.
I mean, I went back two days in a row, amazing.
And-- - The cashews,
how smaller nipples are larger nipples and almonds?
- Larger, definitely larger.
- So it's easier.
- Yeah, much easier to milk with cashew.
- Okay.
- And then I also went to the Thrive Cafe,
which is next door to it, which is fantastic.
And I had some Franklin juice.
I mean, I was just healthy and juiced up.

- I'm a hippie.
- One other piece of information.
We have a Frankel-Sare Parsons, a friend and a colleague.
She and her husband are the pastors
at the School of Supernatural Life,
but she, in addition to being a great friend
and a wonderful pastor, is a phenomenal painter.
And we've been on and on at her for ages
to put her artwork on display.
And so she now has a website.
If you go to parsonstudio.net, parsons, plural studio.net,
you can have a look at some of her artwork.
She's an oil painter.
If you've ever been to any of our conferences at Grace Center,
if you've streamed online and you've seen somebody painting,
the chances are is probably Sarah Parsons
and her paintings are absolutely beautiful.
They're stunning.
One of our most treasured possessions is one of her paintings.
We, everybody who comes in and sees it as like, oh my gosh.
Would you like some listeners questions?
I would love some listeners questions.
All right, Brandon wrote in and said, how do you survive in between the time that
God starts revealing core pain and the time that he heals you?
Um, Brandon, I think if God's revealing core pain, then that's because it's God's
intention to start to heal you now.
I don't think he reveals something that he isn't going to start working on right
away.
He's, you know, it's just that wouldn't be in line with the kindness of God.
So I don't think you have to survive until he starts to heal you.
I think that his revealing of it is his invitation for you to actually enter into healing now
and pursue that.
Rodge and Shell, so this, we're loving our podcast and enjoy listening to them out here
in India.
Yay, we love India.
We live out in India and can't get to church so we've found listening to podcast teachings
and reading books incredibly helpful.
When we ask you what books have influenced you the most and what books you are reading
just now, we'd love to get your Finding Father book, AJ, but it isn't available on the iTunes
store here in India.
Any chance of you changing that?
Well, let's, three questions there.
With regard to iTunes in India, I checked.
I went into iTunes and Finding Father is available on every store that iTunes has worldwide and
I didn't see India listed, so I'm not sure what's going on there.
I mean, like India doesn't have a book.
- Doesn't have an iTunes bookstore.
- Okay.
- So, sorry about that.
If you knew otherwise, then please just get in touch
and we'll see if what we can do to make it available.
Maybe it's a rights issue.
Amazon definitely has India.
You can get a finding father on Kindle, Amazon.
But just shoot us an email if you have any problems
and we'll love to help.
But babe, back to these two questions.
What books have influenced you the most
aside from the Bible, I'm assuming,
and what books are you reading just now?
- Just now I'm reading a book called,
a girl named Grace, or a girl called Grace,
and written by General Le France, who's actually my cousin,
which I'm super enjoying.
I'm just beginning that book, and it's a fiction.
What books have influenced you the most, babe?
- Easy.
Probably the most influential book I read outside of the Bible.
The book that absolutely changed the course of my Christian walk with God is Dr. Jack
Deers' book, Surprised by the Voice of God.
It's actually a second book because first book was Surprised by the Power of the Spirit,
which in itself was absolutely superb.
But when I read Surprised by the Voice of God, I couldn't believe what I was reading.
I remember being a guest and literal jaw drops at the stuff he was documenting in his book.
And that's the book that got me started on the journey and the prophetic.
And it was so well written, I read everything else that Jack's ever written.
And his other, you know, his other book, "Surprised by the Power of the Spirit," was very, very
helpful for me, especially from a conservative evangelical cessationist background in helping
me understand that the things that the Spirit were for today, it absolutely reassured all
the fears I had that I was being deceived, very, very helpful book.
And then another book that I loved that just made the prophetic accessible was "You May
all prophesied by Steve Thompson, which was really, really helpful for me.
And interestingly, Book and Reading now, we, we, this is our two year anniversary being
in this house babe.
It is.
And we have not unpacked any of our books.
That is shocking.
So all our books are still in our garage.

I'm going to start unpacking some books.
I'm not last night a couple of days ago.
And so unpacked them.
And I found a very, very old book that is out of print.
I actually had to buy a second hand because I was out of print when I wanted to buy it
years ago. It's called "Some Set It Thundered" and it's by David Pichy's, Pichy's, David
is a bishop in England. He wrote this book after his personal encounter with some of
the prophets out in Kansas City. The book was written in 1991, 23 years ago. I started
I'd read it many years ago, but I started rereading it the other day and was just
chuckling about it. It's amazing book.
It's amazing. It's really, you can get your hands on it. Um,
but I'll tell you why I was chuckling about it later.
I'm jumping head to what I want to talk about in the session.
Did you ever tell me what your influential books were? Um,
I'm just trying to think, I mean, I guess one of them would be just a tiny
book called the importance of forgiveness by John and Carol Arnett.

I think in its first edition, it was 36 pages.
It might be up to like 42 now, you know, with the subsequent editions, but it's an amazing
little book that if you, you know, read it and do what it says, it changes everything.
It's amazing.
I also loved God's Generals.
I always loved researching stuff anyway, but I loved reading about God's Generals and,
No, Smith Wigglesworth and Mariah Woodworth,
Edder and all those guys.
So I like all that kind of stuff too.
- Very good, I hope that helps,
Raj and Shell.
All right, baby, I'll talk about it for discussion this week.
If you are an American, this week or the week
that this is recorded in ACE Thanksgiving,
and as a Canadian, you have a Thanksgiving,
but as a British person, we never had Thanksgiving.
So when I moved to Canada first,
I didn't quite understand what the fuss was
about Thanksgiving,
I hope this doesn't offend any Canadians, but Canadian Thanksgiving versus American Thanksgiving,
there seems to be more effort put into it in America than there is in Canada.
I would say there's more effort put into every holiday in America than there is in Canada.
Right, okay.
Because Americans are really great at celebrating things.
I would say Canadians are probably a little more low-key.
So what is Thanksgiving in Canada?
Thanksgiving in Canada. First of all, is much earlier. It's the first Sunday in October.
First or second? I've been away too long. I can't remember.
And it's the same idea. It's still celebrating the same thing, but it's basically celebrating
the harvest. You had pilgrims in Canada? Well, it must have been settled at some point in time.
Okay. That's not where your Thanksgiving came from though, right?
It's the exact same idea.
I mean, we would see things with like pilgrims and North American Indians and all that kind
of stuff.
But mostly it was a celebration of the harvest was coming in.
So that's why it's earlier in the year because obviously being further north the harvest
would come in earlier.
And it's just a family thing.
It would be maybe not as big a family holiday as Christmas.
What do you do in Canada?
Giving I guess the day is on a Monday, but typically you get with your family on Sundays
So would is it an actual halt? Is everybody get Monday off? Uh-huh. Okay. Yeah, you get Friday and Monday off
Okay, so you get a long weekend
What's Friday called the Friday before Thanksgiving? Yeah, I mean nothing, you know
so
It was a long weekend and we used to just go up to the cottage and you know with all the cousins stuff
So there'd be like 26 of us up there and they'd get a absolutely enormous turkey and then you'd have all kinds of other food
Corn on the cob and you know, whatever and it was just basically a weekend of eating
Playing games and stuff. Yeah, it was weird when I got there and everyone would be excited about Thanksgiving
And I didn't know what it was or why you did it. It just seemed like a dry run for Christmas more
More so than a meal. Yeah. Yeah, and then we got to America and
Our first couple of years everyone's like, well, you're doing for Thanksgiving and we're like wait what now?
And we weren't doing anything
Part of it because we don't have a family here to celebrate Thanksgiving with and the other there was three of us
We're the other part was we didn't have a heritage or a history of having Thanksgiving
But now in our fifth year
Well, we got invited and went to some other people's houses for Thanksgiving. It's great. We didn't understand why yeah
But slowly we've begun to realize oh, this is a big deal and it's a nice
concept, you stop and you think about what you're thankful for and it's a chance. It seems like
and Americans, you can correct me if I'm wrong, but from the people I interconnect with, the people
I connect with, it seems like Thanksgiving is a bigger deal for getting together with your families
than Christmases. Maybe I'm wrong, but that's my observation.
Well, or at least as big a deal, because it seems like when we married couples, we know
they'll be like well we're spending thanksgiving with the wife's family so we're spending Christmas with.
The husband's family you know whatever and it seems like there you know it's a good deal no matter what where.
You know in Canada would be thanksgiving wouldn't be a good trade off for Christmas in terms of family time if that makes sense because it's one meal you know what the things are saying about is i think about how.
It's fine we have no.
History from Thanksgiving, right? Because we're new to it. But I'm thinking about how it's probably important that we introduce our children to Thanksgiving, given they're being raised as Americans.
Yes.
And it's a little tricky because I don't know any of the history behind Thanksgiving. I mean, sure the kids come home from first grade and can grade dresses.
We just saw two Thanksgiving shows this week.
They're buying pay attention during either of them because they're small children singing in air quotes.
Yes.
I need a good book on American history that's short.
[laughter]
So if anybody could write that, that would be awesome.
Preferably with lots of pictures.
[laughter]
Maybe cartoon pictures.
Maybe cartoon pictures.
Because I was thinking the other day, like I was watching my kids eat quesadillas for dinner.
And I was like, I don't know what quesadilla was until I came as an adult to America.
You've never had a quesadilla in Canada?
Well, I'm sure, but I could say North America, but still I was 30 by the time I knew what quesadilla was.
And so I was thinking about all the common experience that I had growing up.
My kids will never be on the receiving end of that.
they will never be below the case of the poverty line.
That's not what I'm saying.
I'm just saying the stuff that's normal for me that I can remember from my childhood that we could joke about and that we have a natural bond about because I did that when I was a little kid and you're going through that same rite of passage is completely different over here.
Right.
So I need to go through a crash course of Americanism.
Like, for example, our children haven't had to eat haggis.
Right.
They probably don't know who Ravi Burns is.
No, nor do I.
And I've never played a game of baseball in my life.
But I know who Guy Fox is.
Yes.
They don't need to know that.
It's interesting, being away from the UK and, of course,
the 5th of November, just passed.
But we celebrate Guy Fox night by building an effigy
of a terrorist and setting him on fire.
And that's a yearly celebration that we celebrate with children.
Yeah, burn him.
Wait, how's that good again?
Remind me why we do this, yay!
But anyways, thanksgiving.
So I didn't want to be too cliche, and I didn't want to be too sappy,
but I wanted to know what you're thankful for and why.
What I'm thankful for and why can we go back and forth?
Like I'll pick one thing that you do one thing, that sort of thing.
I am thankful for living in America.
And why?
Why?
I guess because...
- quesadillas.
- Yes, it's all about the quesadillas and the air fryers.
No, because God awakened my heart
to wanting to be here,
and it seemed an absolute impossibility.
And so like even before we got married,
there was part of me that was always like,
"Huh, I'd love to live in America at some point."
So to me, it feels like, God, you're so good.
You know, I'm so thankful that you not only awaken things
our hearts, but then you open doors for us to be able to walk through them.
I think that's a brilliant answer.
Thank you.
I'm in the season of life right now, personally with the Lord, where I feel like if we rewind,
so if we rewind, I don't know, 10, 15 years ago, and I'm reading Jack Deere's books on
surprise by the voice of God, and I'm reading about the prophetic, which I have hitherto
never heard anything about. It's alien and foreign to me to think about God speaking
to people through dreams and prophets and prophetic experiences and encountering angels
and all that sort of stuff. That was so alien to me, so bizarre. So it took me so long to
even believe that was real. And I remember being at the point of not desperation, but
well, I guess desperation, but just real hunger for God to be able to even access any
of that. And now fast forward 10 15 years, all of that is a very normal part of my experience.
And I'm so thankful and so grateful that a God put that hunger in me for the prophetic
for the supernatural. And then be not only put the hunger in but answered it, even when
I didn't even know where to find it, if that makes sense. So I felt like, like God, I'm
not even sure if I'm right to be hungry for this, like I'm not even sure if I'm stepping
deception. I have no idea if this is real. I'm not sure if I'm spending, if I'm wasting time
praying and fasting and seeking and studying all this stuff, what if it isn't even real
only to find out which is more real than I could possibly ask or imagine.
So, you know, that was 15 years ago. I find myself in a similar spot now where I'm hungry
after things of God and I'm desperate for things of God, but I don't actually know the road map to
get from my hunger to satisfaction. That makes sense. And I'm actually enjoying that process
really because I'm looking back 15 years ago and going, "Lord, you did that then." And so I have
confidence for you to do again. So I think I'm very, very grateful for the faithfulness of God
and for the hunger of God and that there's always more that our life gets to be about plumbing
the depths of God's affection for his people and us getting carried along in that. I think
that's just phenomenal. And I spent much of my waking days just thanking God that I
get to live life like that. I think it's amazing. Tag, you're it.
Well, this is probably an obvious one, but I'm thankful for our kids.
I'm thankful that they're healthy and they're fun and they're, you know, I don't know.
I just, I think I'm enjoying all of them at the stage that they're at right now.
 I mean, I suppose particularly MJ right now is just because he's a boy and he responds so
different to everything. He's just super resilient and just so stinkin' cute.
But I'm just super thankful for the kids and just how amazing they are and how much grace they
give us and they're just awesome.
Mm-hmm. This may feel like a repeat of what I just said. But I was talking earlier about that
book some said it thundered and I was fascinated by a passage in it where David gets around
a bunch of prophets. Some of who are now friends of ours, but in that room he just sat down
with him and was just like, it was fascinating for me to read about a time that I didn't live
in. But it was a time where the prophetic I guess was so new to church culture that he
He sits down and asks these really rudimentary questions, a very valid question, but basically
things like how do you get a vision?
How do you hear from God?
How did the gift start?
And I was just thinking Lord, in 23 years you've got somebody who, this is David pitches
or pikes, I don't know how you pronounce his name, I'm sorry if I'm butchering your name
David, you know, who's a bishop, who's a, you know, somebody who loves the Lord dearly,
who is a leader in the body of Christ.
And yet, like an infant,
and I don't mean that in a patronizing term at all,
but like an infant is sitting at the feet of these prophets
saying, "Please, this is so incredible.
"Tell me how it works."
And now to think 23 years later,
that's normal for the culture we live in.
Like it's normal in our church that we have a prophetic team
where we have teams of people who've been raised up
to be able to prophesy and hear the voice of God.
And it's second nature is normal.
I just think, God, that's amazing that we get to be part of that.
So I think I'm thankful for that.
I don't know how you'd file that, but I'm so thankful for Grace Center and for
Jeff and Becky Dollar.
You posted that on Instagram this week, but what a joy is to serve under
healed up leaders and humble leaders.
Amazing.
It's amazing that climate that Jeff and Becky have created for their staff to
follow in.
I'm thankful for technology.
And this is not a paid announcement from Alan Jones, but I just, I was just thinking like,
even though we are here and really the only, you know, family that we have in this area,
my cousins, which are amazing.
But, you know, I miss people from Toronto and, you know, we talked to our friends Stuart
and then they from New Zealand this week and stuff.
And it FaceTime has just made it so much easier
to be where God has you to be
and still be able to be connected
and feel like you're part of life with your mom
and just the kids still getting to see her
and she stings them over the phone
and all that kind of stuff.
- It does.
- So I was just thinking I'm so thankful
that we can still connect with your mom and John and Carol
and all of our friends around the world
And it feels like they're close because we can connect with them through a device.
We're getting to see Tobias and see him get it bigger and all that kind of stuff.
I'm super thankful for that.
I'm super thankful for Franklin, Tennessee.
Yeah, I love it here.
I love living in this town.
Is it a town?
City?
City of Franklin.
Yeah, I love living in this city.
I don't know what it was.
Small city, maybe.
It's a really small city, but I love, I love, you know, the other day I was driving to work and I had to stop in the care practice
And so I love walking to our care practice and seeing you know, I'm thankful for our chiropractors
Yeah, seeing our friends at the care practice office seeing our doctor getting adjusted hopping a car
I had to go meet you or GP
And so I love walking to the GP and everyone knows who we are in the practice
So we can say hi to all them and then I get to drive through the rolling hills of Franklin
which is just gorgeous.
I just, I never thought I would love living partially
in the country, but we drive in the countryside
on our way to work.
And then I love that, I've already mentioned grace,
and I've got to love that we have an amazing staff,
an amazing team, and I love that we get to, you know,
lead the school and just watch lives get transformed
in front of us and witness miracles.
I just think that's amazing.
- Yeah, and I would add that like,
there's so many people that just help us
get done what needs to get done that aren't even necessarily staff.
You know, people that just come over and watch our kids and clean our house and do, you know,
just so grateful for, um, wow, just it's, yeah, the family that God's put around us here.
I'm grateful for you. Thanks, baby. I'm grateful for you.
Well, you have to say that now. No, I don't have to say that now. I have great boundaries.
Oh, you do. That's right.
No, but I think about that verse in Proverbs as a wife of noble character who can find
she's worth far more than rubies.
And I just think about like all the things I want on the wife that I never thought existed
because I didn't see anybody in the landscape that I lived.

And I just think it's funny that God had me fly to the other side of the world literally
in order to meet you.
And here you were like somebody said to me, Alan, you've married in the spiritual equivalent
of money. You don't have people like, you know, marrying the money in their life
changed because they're now married into like old money or something like that.
And they have access to family funds. Well, that's what it's like marrying you.

And I love that I get to be married to you. And I love that you chose me.
I love that we have three beautiful children.
When we got to practice having three brilliant children.
(laughing)
- Yes, yes we did.
I'll leave it at that.
(laughing)
I see your cheeky grin over there, Mr. Jones.
- Yeah, I'm doing my best to keep this PG-13.
- Yeah, keep it PG-13 for a certain thing.
Thanks baby, that's really sweet.
- That's totally true.
I just honestly, you know, I look around and of course,
you know, it's not hard to look,
it's not hard to find evidence of horrible marriages
in the world around.
- No, it is.

And I'm like, well, we've had 10 years of practice at it.
But as I was answering that,
I was thinking about how gracious you are
to see past my, like you know me,
and you know certain parts of me way better
than I know myself.
As in, the timeline of me understanding
what's going on with me may take me longer to figure out
than it takes you to figure out.
And so I've noticed how patient you are
and how skilled you are at bypassing some of my dysfunction
and loving me through that.
And I just think that's really, really precious.
- Oh, thanks, Dan.
- You're so welcome.
Are you kidding me?
Yeah, it's amazing.
Well, I'm, I, yeah.
I mean, I'm, I'm thankful to God for you for so many reasons.
I always think back to that list that I made with him that day on the beach, you
know, when the Lord said,
Oh, you have a Greek God.
Yeah.
That one.
Yeah.
When the Lord said the man that I have for you will, you know, pursue you and he
will wear you with kindness and he gave me this list.
And I remember reading this list and thinking this man does not exist.
Like, and if he does, he's married, like, how could somebody, this
awesome exist. And then what do you know? I met you like a week later and you did exist.
And you do exist right there. But yeah, I love it that we get to do life together and just,
I get to do life with my best friend. I mean, that's pretty fantastic.
It's very fantastic. You know what else I love? What?
What I'm so grateful for. I'm grateful for the potential
for life to change because of the goodness of God.
Like I love looking at circumstances and situations and then the natural looks pretty definitive.
But because we're in a relationship with Jesus, we have access to supernatural resources we may
not be aware of. It's the but God. I beg your pardon? It's the but God. Oh, yes. This thing happened,
but God did not. Right. And we need to find a better way of saying that. But you're absolutely
right, it is. And just, you know, watching God be creative and do miracles. And that's
just a phenomenal thing.
It is fantastic.
Well, let's, let's wrap it up there. I'm sure that there's other things that we can,
we could probably go on at dozium. I mean, I could talk about what foods I'm thankful for, but
then it will just make me hungry.
I could talk about what Apple products I'm most thankful for.
All of the above. Well, listen, if you're an American, have an incredible Thanksgiving.
Happy Thanksgiving and if you're not American have an amazing last week of
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FIRST ADDITIONAL BENCH STATE CONSUMER DISPUTES REDRESSAL COMMISSION, PUNJAB, CHANDIGARH Consumer Complaint No. 298 of 2019 Date of Institution : 15.04.2019 Date of Reserve : 12.12.2019 Date of Decision : 08.01.2020 1.
Mohinder Singh Bhullar S/o Sh.Shingara Singh
2. Manjinder Kaur W/o Sh.Mohinder Singh Both are residents of House No.1392, Sector 4, Panchkula, Haryana.
.....Complainants Versus
1. M/s Altus Space Builders Pvt. Ltd., SCO 2, First Floor, Phase-10, SAS Nagar, Mohali, through its authorized signatory. Email : [email protected] 2nd Address : Altus Space Builders Pvt. Ltd., SCO No.846, Sector 22-A, Chandigarh.
2. Harpreet Singh S/o Jaswinder Pal Singh, authorized signatory for Altus Space Builders Pvt. Ltd., SCO 22, First Floor, Phase 10, SAS Nagar, Mohali.
3. M/s Ajeet Associates, #857, Sector 49-A, Chandigarh through its CEO Sh.Jatinder Pal Singh.
4. Jatinder Pal Singh, CEO, M/s Ajeet Associates, #857, Sector 49-A, Chandigarh.
5. Mohinder Singh, Managing Director, Altus Space Builders Pvt. Ltd., SCO 22, First Floor, Phase-10, SAS Nagar, Mohali.
6. Jaswinder Singh, Director, Altus Space Builders Pvt. Ltd., SCO 22, First Floor, Phase-10, SAS Nagar, Mohali.
....Opposite parties Consumer Complaint No.298 of 2019 2 Consumer Complaint under Section 17(1)(a)(i) of the Consumer Protection Act, 1986. Quorum:- Mr.Rajinder Kumar Goyal, Presiding Member Present:- For the complainants : Sh.Mandeep Singh, Advocate
For opposite parties No.1,2,5&6: Sh.Arundeep, Advocate For opposite parties No.3 & 4 : Sh.Arundeep, Advocate (Struck off vide order dated 02.09.2019.) RAJINDER KUMAR GOYAL, PRESIDING MEMBER The complainants have filed this complaint, under Section 17(1)(a)(i) of the Consumer Protection Act, 1986 (in short 'the Act') seeking following directions to the opposite parties:
i) to refund the whole amount of Rs.30,40,001/- from respective dates of payment with interest at the rate of 18% per annum;
ii) to pay Rs.3,00,000/- each to both the complainants as compensation for mental harassment;
iii) to pay Rs.35,000/- towards litigation charges; and
iv) to pay Rs.5,000/- as travelling expenses spent on visiting various offices of the opposite parties; or
v) any other relief which this Commission may deem fit and proper.
Facts of the Complaint
2. Brief facts, as averred in the complaint are that the complainants approached the opposite parties in June, 2014 to purchase a residential plot for their own residence. The opposite Consumer Complaint No.298 of 2019 3 party No.3 showed a plot measuring 200 sq. yards in Mega Housing Project named as Altus Muirwoods Ecocity at New Chandigarh, Mohali. On 16.06.2014, an agreement was executed between the complainants and opposite party No.3 and complainants paid a sum of Rs.10,00,000/- by cheque and Rs.6,00,000/- as cash as registration charges and earnest money for the plot 200 sq. yards at the rate of Rs.15,550/- per sq. yards. The total sale consideration of the plot was fixed as Rs.35,00,000/- including all types of charges etc. Further the complainants on 10.02.2015 paid Rs.1,40,000/- by cheque to opposite party No.1. Later, the complainants requested opposite party No.1 to change the plot size from 200 sq. yards to 150 sq. yards due to some domestic problem. On 03.07.2015, the opposite party No.1 got signed a pre-prepared and pre-drafted Buyers Agreement with opposite party No.1. In the said agreement, the cash payment of Rs.6,00,000/- was not shown in the agreement and also price of the plot was shown as Rs.16,497/- per sq. yards as per which the total sale consideration of the plot is Rs.26,23,518/- for the plot size measuring 159.03 sq. yards. On asking about the receipt of Rs.6,00,000/-, the opposite parties assured that the receipt will be handed over within time. Against the total sale consideration, the complainants have paid a sum of Rs.27,40,001/- to the opposite parties on different dates. On 14.07.2015, opposite party No.1 issued a Tentative Plot Allotment Letter without any size specifications to the complainants and allotted plot No.1642 in their name. Further, on 30.08.2015, a Provisional Allotment Letter was Consumer Complaint No.298 of 2019 4 issued to the complainants without any size and specifications. On demand of Rs.3,00,000/-, the complainants told the opposite parties that Rs.27,40,001/- has already been paid to the opposite parties and the excess amount be adjusted. However, on 23.12.2015, the complainants were forced to pay Rs.3,00,000/-. In this way, the complainants paid a sum of Rs.30,40,001/- to the opposite parties. As per the agreement, the possession was to be delivered to the complainants within 30 months with extended grace period of 6 months from the date of agreement i.e. by 03.07.2018. However, the possession was not delivered within the time frame. It has been further averred that the complainants shocked to see on visit to the site that there was no development and opposite parties were delaying the matter on one pretext or other. It also came to know to the complainants that necessary approvals have not been obtained by the opposite parties. The opposite parties have violated the provisions of PAPRA. Alleging deficiency in service and unfair trade practice on the part of the opposite parties, the complainants filed the complaint seeking the above mentioned reliefs.
3. Upon notice, the opposite parties appeared through their counsel, however, opposite parties No.3 & 4 did not file their written statement with the prescribed period, therefore, the defence of opposite parties No.3 & 4 struck off vide order dated 02.09.2019.
4. Opposite parties No.1, 2, 5, & 6 filed their written statement taking preliminary objections that the CLU was approved for the Residential Housing Project by the Government for 127.58 acre of Consumer Complaint No.298 of 2019 5 land. Prior to that CLU for 229.77 acre of land was granted on 17.11.2011 for 26.41 acre was granted on 14.05.2012 and CLU for 23.75 acre was granted on 25.06.2013. The Chief Town Planner, Punjab on 31.03.2015 cleared the layout plan. It has been further contended that a Plot Buyers Agreement dated 03.07.2015 was executed between the complainants and opposite party No.1. As per clause 5.1(a) of the agreement the possession was to be handed over within 30 months or with an extended period of 6 months, subject to timely payments. Further as per clause 5.1(d) Developer shall be entitled to reasonable extension in offering / delivery of possession of the plot to the purchaser. As per Clause 5.1(c) of the agreement the opposite party No.1 is liable to pay Rs.5/- per sq. yards per month of the area of the plot for delaying in handing over the possession. As per clause 5.3(c) if for any reason the developer is not in a position to offer the plot, he would offer the purchaser an alternative property or refund the amount in full with interest at the rate of 9% per annum without any further liability. The opposite parties have environmental clearance from the government authorities. The agreement contains Arbitration Clause i.e. Article 13, hence this Commission has no jurisdiction to entertain the complaint. The Plot bearing No.1642 has already been allotted to the complainant. The plots are ready for possession to be handed over as per stipulated terms and conditions in the agreement. The complainants are not consumers as they have purchased the plot, in question, for investment purposes. On merits, it is submitted that the development of the Consumer Complaint No.298 of 2019 6 project is at final stage and plots are ready for possession. There is no deficiency in service or unfair trade practice on the part of the opposite parties. Rest all the other averments as averred by the complainants in their complaint were denied and prayed to dismiss the complaint.
5. To prove their claim, the complainants have filed their join affidavit along with documents as Ex.C-1 to Ex.C-12.
6. On the other hand, the opposite parties No.1,2,5 & 6 have filed the affidavit of Narinder Singh Sidhu, General Manager / Authorized Signatory along with documents as Ex.OP-1/1 to Ex.OP-1/6, Ex.OP-1/7(coll) & Ex.OP-1/8(colly).
7. I have heard the learned counsel for the parties and have carefully gone through the record.
8. It has been vehemently argued by the learned counsel for the complainants on 16.06.2014 entered into an agreement with the opposite parties for purchasing a plot measuring 200 sq. yards in their project and paid a sum of Rs.10,00,000/- by cheque and Rs.6,00,000/- as cash as earnest money. The total sale consideration of the plot was fixed as Rs.35,00,000/- including all types of charges etc. However, the complainants due to domestic problem requested to change the said plot from 200 sq. yards to 150 sq. yards. On this, another Buyer's agreement was entered into between the parties on 03.07.2015, in which the opposite parties had not shown the detail of Rs.6,00,000/- received in cash and moreover the price of the plot was shown as Rs.16,497/- per sq. yards, according to that total sale consideration of the plot is Consumer Complaint No.298 of 2019 7 comes to Rs.26,23,518/- for the plot size measuring 159.03 sq. yards. Against the total sale consideration, the complainants have paid a sum of Rs.30,40,001/- to the opposite parties on different dates. On 14.07.2015, opposite party No.1 issued a Tentative Plot Allotment Letter without any size specifications to the complainants. Further, on 30.08.2015, a Provisional Allotment Letter was issued to the complainants without any size and specifications. As per the agreement, the possession was to be delivered within 30 months with extended grace period of 6 months from the date of agreement i.e. by 03.07.2018. But the possession was not delivered with the time frame. On visit to the site, the complainants found no development at site and the opposite parties put off the matter on one pretext or other. The opposite parties have also not obtained the necessary approvals from the competent authorities. The opposite parties have also violated the provisions of PAPRA. This act and conduct of the opposite parties amounts to deficiency in service and unfair trade practice on their part. Hence, the present complaint seeking the above mentioned reliefs.
9. Per contra, it has been vehemently contended by the learned counsel for the opposite parties that the complainants are investors, who have invested their money in order to earn profits and, as such, they do not fall in the definition of "consumer" as defined in the C.P. Act. There is arbitration clause 13.1, 13.2 and 13.3 in Article 13 of the Buyer's Agreement and, as such, this Commission has no jurisdiction to try the complaint. The Consumer Complaint No.298 of 2019 8 development works of the project are at final stage and the plots are ready for possession. The complainants failed to make the payment and have filed the complaint because of slump in real estate sector. However, for the delayed period the complainants are entitled to Rs.5/- per square yard per month of the area of the plot as per clause 5.1(c) of the said Buyer's Agreement. The CLU and layout plans have already been approved by the competent authorities. There is no deficiency in service on the part of the opposite parties and the complaint filed by the complainants is liable to be dismissed with costs.
10. I have given my thoughtful consideration to the respective contentions raised by the learned counsel for both the parties.
11. At the outset it is pertinent to mention that identical matters have already been decided by this Commission in the following cases:
i) Consumer Complaint No.433 of 2019 (Anil Kumar Sharma Vs. The M/s Altus Space Builders Pvt. Ltd. & Anr.) decided on 17.10.2019.
ii) Consumer Complaint No.297 of 2019 (Sukchain Singh & Anr. v. M/s Altus Space Builders Private Limited and others) decided on 03.10.2019;
iii) Consumer Complaint No.309 of 2019 (Pardeep Maini Vs. M/s Altus Space Builders Private Limited & Ors.) decided on 17.09.2019.
12. The matter in the present complaint is squarely covered by the orders passed in above said cases, so I intend to decide the Consumer Complaint No.298 of 2019 9 present complaint in view of orders passed in above said cases.
13. Firstly, I would like to dispose of preliminary objections raised by opposite parties in its written statement that the complainants do not fall under the definition of "consumer" as defined in the Act, on the ground that they purchased the plot for speculative purposes.
14. In this regard, it is relevant to mention here that there is no evidence from the side of the opposite parties to prove that the complainants are indulging in sale/purchase of property for commercial purpose. Therefore, simple assertion in this regard in the reply of opposite party No.1, without any cogent and convincing evidence in support thereof, is not sufficient to prove this fact. Hon'ble National Commission in M/s IREO FIVERIVER PVT. LTD. v. SURINDER KUMAR SINGLA & OTHERS First Appeal No.1358 of 2016, decided on 29.11.2016, while relying upon its earlier decision in KAVITA AHUJA & OTHERS v. SHIPRA ESTATE LTD. & JAI KRISHNA STATE DEVELOPERS PVT. LTD. & OTHERS Consumer Case No.137 of 2010, decided on 12.02.2015, held the complainants as consumers, observing that the appellant failed to show any cogent evidence, which may indicate that the respondents/complainants or any of them has been indulging in sale/purchase of the properties or that the complainants or any one of them had booked the subject plots in the development project undertaken by the appellant with the intention to sell the plot on subsequent date for earning profit. The Hon'ble National Commission in III (2015) CPJ 63 (NC) Beatty Consumer Complaint No.298 of 2019 10 Tony versus Prestige Estate Projects Pvt. Ltd., also held that merely on booking of the plot it cannot be presumed that it is booked for 'commercial purpose' and the complainant was considered as a 'consumer'. In the instant case also, as already discussed above, there is no evidence led by the opposite parties to prove that the complainants indulged in sale/purchase of properties or that they purchased the plot, in question, for further sale or for earning profits. Accordingly, the above said objection/contention of opposite parties is rejected and the complainants are held to be 'consumers', under the Act.
15. So far as the other objection of opposite parties that the matter is to be referred to arbitration under clause 13.1, 13.2 and 13.3 of the Buyer's Agreement dated 16.06.2014, Ex.C-1, is concerned, it is relevant to mention that the Larger Bench of the Hon'ble National Commission, vide order dated 13.07.2017, passed in Consumer Complaint No.701 of 2015 titled as "Aftab Singh Versus EMAAR MGF Land Limited & Anr. held that an Arbitration Clause in the afore-stated kind of Agreements between the complainants and the builder cannot circumscribe the jurisdiction of a Consumer Fora, notwithstanding the amendments made to Section 8 of the Arbitration Act. The Civil Appeal No.(s) 23512-23513 of 2017 (M/s EMAAR MGF Land Limited & Anr. Vs. Aftab Singh) filed against the said order of the Hon'ble National Commission had also been dismissed by the Apex Court, vide order dated 13.02.2018. The Review Petitions (C) Nos.2629- 2630 of 2018 have also recently been dismissed by the Hon'ble Consumer Complaint No.298 of 2019 11 Apex Court on 10.12.2018. Consequently, the existence of an Arbitration Clause is not a bar to resolution of this dispute by this Commission. Accordingly, the said objection of opposite parties is hereby rejected.
16. Now, coming to merits of the case, admittedly, the an agreement dated 16.06.2014, Ex.C-1, was executed into between the complainants and opposite parties, wherein the complainants agreed to purchase a plot measuring 200 sq. yards in the project of the opposie aprties for the total sale consideration of Rs.15,500/- per sq. yards, which includes CLU charges only. In the agreement, it has been specifically mentioned that a sum of Rs.16,00,000/- has been received by the opposite parties and rest Rs.14,50,000/- was to be given at the time of offer of allotment and Rs.500/- per sq. yard at time of possession. Vide letter dated 19.04.2015, Ex.C-3, the complainants requested the opposite parties to change the plot from 200 sq. yards to 150 sq. yards. Thereafter, a Plot Buyer's Agreement dated 03.07.2015 was executed between the complainants and opposite parties, wherein the complainants were allotted a plot measuring 159.03 sq. yards at the Basic Sale Price of Rs.16,30,058/- excluding other charges. As per Article 5.1(a), the possession was to be delivered within a period of thirty months or within an extended period of six months from the date of signing of the agreement. The relevant Article 5.1(a) is reproduced as under:-
"5.1 Delivery of Possession
a) That the Seller shall put its best efforts to complete the development of the Said Plot/Project within 30 (Thirty) Consumer Complaint No.298 of 2019 12 months or within an extended period of six months from the date of signing of this Agreement by the Purchaser, subject to Force Majeure conditions (as mentioned in clause b) hereunder) and subject to various plot buyers making timely payment or subject to any other reasons beyond the control of the Developer. No claim by way of damages / compensation shall lie against the Developer in case of delay of handing over the possession on account of any of the aforesaid reasons and the Developer shall be entitled to a reasonable extension of time for the delivery of possession of the Said Plot to the Purchaser. It is, however, understood between the Parties that various Plots comprised in the Project shall be ready in phases and handed over accordingly. The aforesaid period of development shall be computed by excluding Sundays, Bank holidays, enforced Govt. Holidays and the days of cessation of work at site in compliance of order of any judicial / concerned State Legislative body."
Further as per Article 5.3(c) in case the Developer is not at all in a position to offer the plot, he would give alternate property or refund of the amount in full along with interest at the rate of 9% per annum. The relevant Article 5.3(c) is reproduced hereunder:-
"(c) If for any reason the Developer are not at all in a position to offer the Plot, as agreed herein, the Develper may offer the Purchaser an alternative property or refund the amount in full with interest @9% per annum without any further liability to pay damages or any other compensation."
17. Against the total sale consideration the complainants have paid Rs.30,40,069/- to the opposite parties. To prove this fact, the complainants have placed Agreement to Sell dated, 16.06.2014, Ex.C-1, Receipts, Ex.C-2, Ex.C-5, Ex.C-6, Ex.C-7, Ex.C-8 and Ex.C-11. As per the agreement dated 03.07.2015, the stipulated period for delivery of possession expired on 03.07.2018, but the opposite parties failed to complete the development works and deliver possession of the plot to the complainant till today.
18. Opposite parties in their written statement stated that Consumer Complaint No.298 of 2019 13 development works of the project are at final stage and they are ready to hand over possession of the plot to the complainants. It has got environmental clearance as well as other required clearances from the Government authorities. However, no evidence has been led by the opposite parties to evident development at the site. This admission of opposite parties belies their own stand that the development of the project is at final stage.
19. The Hon'ble National Commission in its order dated 13.06.2018 passed in First Appeal No.855 of 2018 (Vision India Realtors Pvt. Ltd. & Anr. v. Sanjeev Malhotra), categorically held that legal possession cannot be delivered in the absence of Completion Certificate issued by the Competent Authority. It was held in Para No.5 as follows:
1. During the course of hearing, it was submitted by the learned counsel for the appellant that the completion certificate in respect of the project was obtained by the appellant on 15.03.2016. A copy of the communication dated 15.03.2016 from Municipal Council, Kharar has been placed on record. It is therefore, evident that the completion certificate having been received only on 15.03.2016, the appellant could not have offered legal possession of the apartment to the complainant at a ny time before that date. As noted earlier, the amount of Rs.1,81,375/- was demanded on 20.04.2015 and the amount of Rs.2,12,489/- was demanded on 06.02.2016. The complainant was requested to pay the aforesaid amount so that the appellant could offer the possession of the flat.Consumer Complaint No.298 of 2019 14
The said offer of possession was meaningless being unlawful as the requisite c ompletion certificate had not been obtained by that date......."
20. However, no Completion Certificate issued by the competent authority has been produced by the opposite parties on the record, which itself is violation of above reproduced Section 14 of PAPRA and Clause 3.12 (i) of the Notification dated 7th July, 2015 published in the Punjab Government Gazette Extraordinary by Department of Local Government (Town Planning Wing) as well as Section 272 of The Punjab Municipal Corporation Act, 1976, reproduced above. Even till today, no Completion Certificate has been produced before this Commission. Thus, in view of the law laid down by the Hon'ble National Commission in the above noted authority, in the absence of such a certificate issued by the competent authority, it cannot be said that development at the site has been completed in all respects and that opposite parties are is in a position to deliver physical possession of the plot to the complainants.
21. Furthermore, the Hon'ble National Commission in Consumer Case No. 70 of 2015 (Aashish Oberai Vs. Emaar MGF Land Limited), decided on 14.09.2016, held that the complainant cannot be compelled to take possession, if the same has not been given within the promised period. It was observed as under:-
"12. During the course of hearing, it was contended by the learned counsel for the opposite party that on 06.4.2016, they have already obtained post-completion certificate in respect of the villa allotted to the complainant. He also submitted that vide letter dated 06.5.2016, they have Consumer Complaint No.298 of 2019 15 already informed the complainant about grant of the part occupancy certificate and asked him to pay an additional amount of Rs.3,01,200/- on account of revision of EDC by Government of Punjab. The learned counsel for the complainants however, maintained that considering the breach of its contractual obligation by the opposite party, the complainant is not obliged to accept the offer of possession at such a belated stage, particularly when the said offer is not accompanied by an offer to pay adequate compensation for the delay in offering possession of the villa. I am in agreement with the learned senior counsel for the complainant that considering the default on the part of the opposite party in performing its contractual obligation, the complainant cannot be compelled to accept the offer of possession at this belated stage and therefore, is entitled to refund the entire amount paid by him along with reasonable compensation, in the form of interest."
22. The opposite parties pleaded in its reply that CLU for 229.77 acre of land was granted on 17.11.2011, vide letter Ex.OP1/1; CLU for 26.41 acres was granted on 14.05.2012, vide letter Ex.OP1/2; CLU for 23.75 acres was granted on 25.06.2013, vide letter Ex.OP1/3 for the first phase of the project and the CLU was approved on 10.09.2012 for 127.58 acres of land, vide letter Ex.OP1/4 and the layout plan was approved on 08.05.2014, vide letter Ex.OP1/5. However, I find that the said CLUs were granted, subject to compliance of various terms and conditions mentioned therein, such as obtaining of NOC from PPCB under the Water (Prevention and Control of Pollution) Act, 1974, Municipal solid Waste Management and Handling Rules, 2008, approval/NOC from Competent Authority to fulfill the requirement of Notification Consumer Complaint No.298 of 2019 16 dated 14.09.2006 of the Ministry of Environment and Forest, Government of India, permission from Forest Deptt. under Forest Act, 1980 and P.L.P. Act etc. Opposite party No.1 has failed to bring any evidence on record to prove that the opposite parties have complied with the terms and conditions mentioned in the above said letters, in letter and spirit, and in the absence of such evidence, an adverse inference is to be drawn against the opposite parties that they have not complied with those terms and conditions. Besides this, the opposite parties have violated various provisions of the Punjab Apartment and Property Regulation Act, 1995 (in short, "PAPRA").
23. As per Section 3 (General Liabilities of Promoter) of the PAPRA, the opposite parties were required to make full and true disclosure of the nature of their title to the land, on which such colony is developed or such building is constructed or is to be constructed, make full and true disclosure of all encumbrances on such land, including any right, title, interest or claim of any party in or over such land. They were also required to give inspection on seven days' notice or demand of the layout of the colony and plan of development works to be executed in a colony as approved by the prescribed authority in the case of a colony. However, the opposite parties failed to lead any evidence to prove that they have complied with Section 3 of the PAPRA.
24. As per Section 5 (Development of land into Colony) of PAPRA, a builder/developer is liable to obtain permission from the competent authority for developing the colony. However, the Consumer Complaint No.298 of 2019 17 opposite parties have also not led any evidence to prove that they have obtained the requisite permission/approvals etc. from the competent authorities before setting up their project. Thus, they violated Section 5 of PAPRA.
25. As per Section 9 of PAPRA, every builder is required to maintain a separate account in a scheduled Bank, for depositing the amount deposited by the buyers, who intend to purchase the plots/flats, but no evidence has been led on the record by the opposite parties to prove that any account has been maintained by them in this respect. As such, they also violated Section 9 of the PAPRA.
26. As per Rule 17 of the "Punjab Apartment and Property Regulation Rules, 1995, framed under Section 45 of the PAPRA, it has been provided as under:-
17. Rate of interest on refund of advance money upon cancellation of agreement.- The promoter shall refund full amount collected from the prospective buyers under sub-section (1) of section 6 together with interest thereon at the rate of twelve per cent per annum payable from the date of receipt of amount so collected till the date of re-payment."
27. The Act came into being in the year 1986. It is one of the benevolent pieces of legislation to protect the consumers from exploitation. The spirit of the benevolent legislation cannot be overlooked and its object is not to be frustrated. The complainant has made payment of substantial amount to the opposite parties, with the hope to get the possession of the unit within a reasonable time. The circumstances clearly show that the opposite parties Consumer Complaint No.298 of 2019 18 made false statement of facts about the goods and services i.e. allotment of land and development thereof within a stipulated period and ultimate delivery of possession. The act and conduct of the opposite parties is a clear case of misrepresentation and deception, which resulted in injury and loss of opportunity to the complainant. There is escalation in the price of construction also. The builder is under obligation to deliver the possession of the unit within a reasonable period. From the facts and evidence brought on the record of the complaint, it is clearly made out that the opposite parties, i.e. builders, knew from the very beginning that they had not complied with various provisions of the PAPRA and the Rules framed thereunder and would not be able to deliver the possession within the stipulated period and, thus, by misrepresentation induced the complainant to book the unit, due to which she has suffered mental agony and harassment. It is the settled principle of law that compensation should be commensurate with the loss suffered and it should be just, fair and reasonable and not arbitrary. The builder is bound to compensate for the loss and injury suffered by the complainant for failure to deliver the possession, so has been held in catena of judgments by the Hon'ble Supreme Court and the Hon'ble National Commission. To get the relief, the complainant has to wage a long drawn and tedious legal battle. As such, the complainant was at loss of opportunities.
28. In view of our above discussion, this complaint is allowed and following directions are issued to the opposite parties:- Consumer Complaint No.298 of 2019 19
i) to refund the deposited amount of Rs.30,40,001/-, as prayed, to the complainants along with interest at the rate of 12% per annum from respective dates of deposits till the date of actual payment;
ii) to pay Rs.51,000/-, as compensation, on account of mental tension and harassment suffered by the complainants including litigation costs.
29. Opposite parties are directed to comply with this order within a period of one month from the date of receipt of a certified copy thereof.
30. Arguments in these complaints were heard on 12.12.2019 and the order was reserved. The certified copies of the orders be communicated to the parties, as per rules.
31. This complaint could not be decided within the statutory period due to heavy pendency of court cases.
(RAJINDER KUMAR GOYAL) PRESIDING MEMBER January 8th ,2020 parmod


Real Madrid eye 'world record £340m transfer move for Kylian Mbappe'
Mbappe, 20, is believed to be pushing for a dream switch to the Bernabeu having been linked with a move to Spain before he joined PSG from Monaco
by Matt Maltby, https://www.mirror.co.uk/authors/matt-maltby/Real Madrid are weighing up a world-record £343million move for Paris Saint-Germain superstar Kylian Mbappe.
Mbappe has been strongly linked with a big-money move in the summer, with Real Madrid and Liverpool among the teams understood to be keen on signing the French World Cup winner.
The French World Cup winner, 20, is believed to be pushing for a dream switch to the Bernabeu having been linked with a move to Spain before he joined PSG from Monaco.
And Le Parisien, as reported by CalcioMercato , claim that Madrid are considering a bid of €400million (£343m) to prise the talented forward away from Paris.
Should the move materialise, it would surpass the current world record transfer fee which was paid by PSG to sign Neymar from Barcelona for £198m in 2017.
Earlier this month, Real Madrid boss Zinedine Zidane denied trying to unsettle Mbappe as he stays focused on getting the best out of his own squad.
PSG sporting director Leonardo criticised the French coach for making "irritating" and "annoying" comments over Mbappe having a "dream" to one day play for Los Blancos.
Zidane, though, maintained he was not talking out of turn, just repeating what the 20-year-old World Cup winner himself had previously revealed.
"I've said nothing, just what the player said, that his dream was one day to play here. Everyone does what they want," the Real Madrid manager told a press conference.
"I'll not say anything else. I simply said what the player said one day, that his dream would be to wear the Real Madrid jersey.
"I say it again and I would say it every day. I have nothing more to say about Leonardo, I can say whatever I want."


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[16] Finding files with queries
[17] Wireless connection
[18] Getting more and updating software
[19] End page


(see this blog post for more details on Custom Script Extension)
In this demo you will learn how to create a virtual machine using ARM Templates.
###Resources and Architecture Diagram:
The following resources are created by this template:
1 Load balancer with NATing rules.
Architecture diagram for ARM Template
The below Deploy to Azure button embeds an Azure ARM template which creates one or two Windows Server 2012R2 VM(s) with IIS configured using DSC. It also installs one SQL Server 2014 standard edition VM, a VNET with two subnets, NSG, loader balancer, NATing and probing rules.
In order to create virtual machine using ARM, perform the following steps:
Click on the Deploy to Azure button which will navigate you to Azure Portal with Custom Deployment.
Custom Deployment using Azure ARM - using Deploy to Azure button
On the Custom Deployment blade that opens, enter the parameters:
Review the default settings, such as the Subscription(if you have multiple), Resource Group(create or select an existing group), and Resource Group Location and finally Legal Temrs, then Click Create which will add the resource group on to dashboard.
Creating the architecture using ARM Template
In the meanwhile, you can click on Deploying Template deployment which was created on the dashboard.
Azure ARM Template deployment Status
Once the Template Deployment succeeds, you will have WebServer with IIS Installed and SQL Server 2014 Standard deployed on a Virtual Netowrk with 2 subnets with NSG rules and a Load Balancer with NATing rules. Click on the Resource Group Tile pinned on the dashboard and then click on each resource for more details.
Azure ARM Template deployment Succeeds
Now, the 2-tier architecture is created with all necessary resources, to check whether all the rules are applied we will deploy an ASP.NET application and a Sample Database(AdventureWorks2012).
Click on dbNsg which is a Netowork security group and delete the outbound Security rules (Prioirity - 200) - We do this step to download the below AdventureWorks2012 database.
Download RDPs for both Database server and Application server and login with the credentails and download the ASP.NET application content into appserver and AdventureWorks2012 database into Database server.
A sample ASP.NET Application content can be downloaded here : application content
Sample Database can be downloaded here : [AdventureWorks2012] (http://opsgilitytraining.blob.core.windows.net/public/AdventureWorks2012.bak)
Once you download application content onto app server extract the .zip file and copy the content and past in C:\inetpub\wwwroot.
Copy content in wwwroot
Open Database Server, and Open SQL Server Management Studio 2014 login with Windows Authentication for restoring the AdventureWorks2012 database.
Copy the .bak file to the Backup location "C:\Program Files\Microsoft SQL Server\MSSQL12.MSSQLSERVER\MSSQL\Backup" and click OK.
Restoring Backup database file
In object explorer go to Security section and Login subsection Right Click and New Login and create a user with SQL Server authentication and in the default database select as AdventureWorks2012
Create a login user
On Left side you have Server Roles -> Select public and sysadmin and check in User Mapping whether public is selected or not and click OK
So till now we have an application content in appserver and database in Database Server. Fianlly we have to setup the NSG Outbound rule which we have deleted earlier to Database Server through portal.
In Azure Portal Click on the resource group which we just created and in the resources click on dbNsg and click on All Settings and Outbound security rules and click on add and fill the details as below:
Adding a Outbound NSG rule
And Finally login into AppServer and open inetpub\wwwroot and Open Web.Config in notepad and replace the ConnectionString with the below code:
<add name="DefaultConnection"
connectionString="Data Source=tcp:{Destination-Internal-IP},1433;Initial Catalog=AdventureWorks2012;User ID={User-created-DbServer};Password={password};Encrypt=true;Trusted_Connection=false;TrustServerCertificate=true" providerName="System.Data.SqlClient"/>
<add name="AdventureWorksEntities" connectionString="metadata=res://*/Models.AdventureWorks.csdl|res://*/Models.AdventureWorks.ssdl|res://*/Models.AdventureWorks.msl;provider=System.Data.SqlClient;provider connection string="data source=tcp:{Destination-Internal-IP},1433;initial catalog=AdventureWorks2012;Uid={User-created-DbServer};Password={password};multipleactiveresultsets=True;App=EntityFramework"" providerName="System.Data.EntityClient" />
NOTE: Before replacing the connection string, do change the following text with respective values
1) Destination IP address : {Destination-Internal-IP} -> Destination IP 2) User ID: {User-created-DbServer} -> User ID for SQL Authentication 3) Password: {password} -> Password for SQL Authentication
Now you can verify by copying the Loadbalancer IP address onto browser and you will see an asp.net application with data populating from the DB Server.
Output of the application
##Appendix - Cleanup
In this demo you will learn how to delete the virtual machines created in the previous sections, along with the related data disks created.
Scroll to the bottom on the left pane and Click Browse >. Then either search in the search box at the top or scroll down and find Virtual machines (Classic).
Clicking Browse in the left Menu
A page listing all Virtual Machines will be displayed.
Viewing all virtual machines created
Click the ... menu to find the virtual machine to delete and in the context menu that opens, click Delete.
Deleting a virtual machine
In the Confirmation blade that opens, type the virtual machine name, select all other items to delete like disks and domain names, and click the Delete button.
Confirming the deletion of the virtual machine
The virtual machine as well as other items selected in the previous step will be deleted. You can monitor the progress of this operation from the Notifications Hub.
Once complete, the Virtual Machines list will refresh and the virtual machine recently deleted will no longer appear. Follow the same instructions to delete all other virtual machines created in this lab.
##Summary
By completing this lab you have learned how to create virtual machines using several different methods: the Azure Portal interface, the Cross-Platform Command Line Tools, PowerShell and Automation Runbook. Additionally, you have seen how to attach an empty datadisk to the virtual machine, how to generate a Remote Desktop Protocol file to connect to the machine, and how to install extensions.


Are you the person who will authorize the orders on behalf of Your company?
Fill in the name and the e-mail address of the person from your company who will authorize the orders for participation.
/The authorized exhibitor is responsible for confirming all chosen items and confirms the order. Only he/she can submit an order and proceed to payment./


Customer information
This is where you provide neccessary information
Delivery information:
Your Order
Name: {{orderName}}
Email: {{orderEmail}}
Street: {{orderStreet}}
House: {{orderHouse}}
Payment: {{orderPayment}}
Gender: {{orderGender}}
Order: {{orderBurgers}}


Understanding Interaction Model
Alexa
Tell
Plan My Trip
I'd like to take a trip
next Friday
Wake
word: The wake word
tells Alexa to start listening to your commands.
Alexa
Tell
Plan My Trip
I'd like to take a trip
next Friday
Launch word: A launch
word is a transitional action word that signals Alexa that a skill invocation will likely
follow. Sample launch words include tell, ask, open, launch, and use.
Alexa
Tell
Plan My Trip
I'd like to take a trip
next Friday
Invocation name: To begin
interacting with a skill, a user says the skill's invocation name. For example, to use the Daily
Horoscope skill, the user could say, "Alexa, read my daily horoscope."
Alexa
Tell
Plan My Trip
I'd like to take a
trip
next Friday
Utterance: Simply put, an
utterance is a user's spoken request. These spoken requests can invoke a skill, provide inputs
for a skill, confirm an action for Alexa, and so on. Consider the many ways a user could form
their request.
Alexa
Tell
Plan My Trip
I'd like to take a trip
next Friday
Slot
value: Slots are
input values provided in a user's spoken request. These values help Alexa figure out the
user's intent.
Some Examples for Practice
- Alexa ask deebot start cleaning
- Alexa tell myreader to play Manchester by the Sea
- Alexa ask StockChecker to check stock price for TSLA


{% extends "snippet/view.html" %} {% load i18n %} {% block title %}{% trans "Delete snippet" %} | {{ block.super }}{% endblock %} {% block content %}
{% trans "Do you really want to delete this snippet?" %}


A simple D3 ladder diagram component which plots Messages between different Sources on a timeline. Sources must have 'id' and 'class' attributes. Messages must have 'time', 'class', 'source', and 'target' attributes. Class attributes are added to SVG elements so they can be styled with CSS. Optionally, messages can be displayed in a popup on hover.
This updating example is supposed to simulate an undisciplined chain of command. Yellow represents requests, while green and red are yes and no's respectively. You'll notice employees occasionally go over their bosses heads. For the sources I used a color scheme from Cynthia Brewer, which really wasn't meant to be used with my dingy traffic light colors.
The second dataset represents a SIP call flow. Hover over ladder rungs for more information. Also, the proportions of the graphic are configurable. Scroll wheel while mousing over the Source Labels to alter the look.
I still need to add source reordering and zoom controls. I was also toying with the idea of adding small plots or horizon charts on each sourceline- though that might make it too busy to be useful...